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Congratulations on your high eNPS score that has landed you at the Tier 1 Leadership Level!
We congratulate you on trying our service to possibly gain more awareness, insight, and inspiration on how to improve and remain your eNPS position.
Your eNPS score is high enough to apply for our EQi certificate! We encourage you and your team to continue being transparent, creative, brave, and proactive. Do you have set objectives that contribute to your community and Global Goals?
Considering your high eNPS score we hope you prioritize sustainability and please be the role model you already are and share with others your knowledge and long-term vision.
”With great power, comes great responsibility” as Uncle Ben once said to Spider-Man.
Your leadership level is Tier 1 - Leader (eNPS 51 to 100)
The company is a continuous leader in its industry because of its high engagement that achieves high productivity, adaption & agility. The company follows a sustainable development plan and lives its “why”. In this stage, one should be able to contribute greatly to the Sustainable Development Goals.
To gain perspective, companies like Spotify, Netflix, Hubspot, and Salesforce tend to be in the “Leader” stage whilst IKEA, Disney, Home Depot & McDonald’s are “Insightful” (an important factor here is their large company size).
Please note that these leadership tiers are simplified. The graph has been assembled using research from sources used by Forbes and several leadership setups (such as Maslow) and tested on a large number of companies.
AVERAGE ENPS SCORE
YOUR ENPS SCORE
YOUR EQI POSITION
ANSWER FREQUENZY
CO-TIER RATIO
Road to your EQi Certification
To receive an EQi certification you need 1) A high & consistent eNPS score (above 50) or benchmark position 2) A high answer frequency (above 65%) 3) Relevant HR resources 4) An HR plan with clear goals 5) A plan to contribute to the Global Goals. So far your progress is the following:
50%
INDUSTRY POSITION
INDUSTRY AVERAGE
SAME SIZE POSITION
SAME SIZE AVERAGE
Your NPS - Net Promoter Score
NPS measures the loyalty of customers to a company. NPS scores are measured with a single question survey and reported with a number from -100 to +100. A higher score is desirable. NPS is often held up as the gold standard customer experience metric.
YOUR NPS SCORE
ANSWER FREQUENZY
YOUR NPS POSITION
Your EQi Development - COMING SOON
Once we have historical data about your eNPS, you will be able to see your results in comparison to your industry, over time.
Your Collection of assets is based on your leadership level
In this section, you will find inspiring content, courses and articles that will be tailored for you and your company eNPS score and current Leadership Level.
