Welcome to your EQi Dashboard, Login
Your eNPS score has landed you at the traditional leadership level.
We congratulate you on trying our service to gain more awareness, insight, and inspiration on how to improve your eNPS position in our benchmark (not your score as it is influenced by other factors that you may not be able to control – such as world trends).
Many teams at this level struggle with internal communication and sometimes trust, to improve it, we suggest including time for open team discussion in your already booked weekly/ monthly meetings, and using digital talk templates (to insure preparation, inclusion and purpose). Keep sending out more anonymous questions to gain further understanding and direction as to what your employees want to change now, together to improve their work satisfaction.
Remember, creating a change is a process that you have to build together in a humble, friendly, and patient manner. “Embrace change like a child embraces cake – with open arms and a big smile,” quote by unknown. Please check out your library for more inspiration.
Your leadership level is Tier 4 - Traditional (eNPS -100 to -11)
The company’s development may be slow or at a current standstill and could be described as slightly passive. It can be difficult to modernize and compete with new ideas/ initiatives. The company should maybe focus on improving its internal communication, insight (incl. the awareness of its competencies), and engagement. Some employees might feel like the company is in a survival mode and lacking a collective long-term vision.
To gain perspective, companies like Spotify, Netflix, Hubspot, and Salesforce tend to be in the “Leader” stage whilst IKEA, Disney, Home Depot & McDonald’s are “Insightful” (an important factor here is their large company size).
Please note that these leadership tiers are simplified. The graph has been assembled using research from sources used by Forbes and several leadership setups (such as Maslow) and tested on a large number of companies.
AVERAGE ENPS SCORE
INFO
This is the average eNPS score from all the 120 companies' accounts using the benchmark last month. Although the other accounts may differ from yours (in size and industry) it is still a relevant score as it is updated and in the same location (mainly Sweden).
YOUR ENPS SCORE
INFO
The eNPS can be influenced by changes in the company taking place, the company's size, industry, location, and worldly trends and happenings (such as global trends).
YOUR eNPS POSITION
INFO
Your eNPS score is compared to at least 120 other Swedish companies / organizations and international companies with offices in Sweden.
ANSWER FREQUENZY
INFO
The answer frequency is always an important factor to consider with your eNPS position but is often ignored in eNPS benchmarks. The larger your organization (and spread) the lower the answer frequency tends to be. An employee choosing not to answer the eNPS question is also a way for them to communicate their level of satisfaction and engagement.
CO-TIER RATIO
INFO
This graph and percentage show how many other companies (out of our benchmark total - approximately 120) are in the same leadership level as you, since the beginning of last month.
Road to your EQi Certification
To receive an EQi certification you need 1) A high & consistent eNPS score (above 50) or benchmark position 2) A high answer frequency (above 65%) 3) Relevant HR resources 4) An HR plan with clear goals 5) A plan to contribute to the Global Goals. So far your progress is the following:
50%
INDUSTRY POSITION
INFO
This is your EQi position in comparison to others companies’ eNPS in the same industry benchmark.
INDUSTRY AVERAGE
INFO
This graph shows the comparison between the average eNPS of companies in the same industry as you and your eNPS result.
SAME SIZE POSITION
INFO
This is your EQi position in comparison to other companies’ eNPS in the same size benchmark.
SAME SIZE AVERAGE
INFO
This graph shows the comparison between the average eNPS of companies in (approximately) the same size as you and your eNPS result.
Your NPS - Net Promoter Score
NPS measures the loyalty of customers to a company. NPS scores are measured with a single question survey and reported with a number from -100 to +100. A higher score is desirable. NPS is often held up as the gold standard customer experience metric.
YOUR NPS SCORE
INFO
This is your EQi position in comparison to others companies’ eNPS in the same industry benchmark.
ANSWER FREQUENZY
INFO
This graph shows the comparison between the average eNPS of companies in the same industry as you and your eNPS result.
YOUR NPS POSITION
INFO
This is your EQi position in comparison to other companies’ eNPS in the same size benchmark.
Your EQi Development - COMING SOON
Once we have historical data about your eNPS, you will be able to see your results in comparison to your industry, over time.
Your Collection of assets is based on your leadership level
In this section, you will find inspiring content, courses and articles that will be tailored for you and your company eNPS score and current Leadership Level.
Interview: Applying elite sports psychology to the work environment
Be inspired by "Be humble and other lessons from the philosophy of water" by Raymond Tang.
Inspiring Leadership through Emotional Intelligence
We highly recommend “Inspiring Leadership through Emotional Intelligence”, a free course provided by Coursera, the famous professor, Richard Boyatzis and Case Western Reserve University. This course can teach you how to communicate in an effective and motivating way – tips based on neurology rather than theory. Learn how to be a successful coach, a motivating and empathetic leader and how to INSPIRE employees to take more ownership for their own development.
"The true worth of sustaining a respectful workplace."
TED Talk by Christine Porath. To ensure that your company culture is capable of developing, you should make sure that your employees feel safe and respected.
TED Talk by Frances Frei - "How to build (and rebuild) trust"
Gain inspiration with Frances Frei, Harvard Business Professor. “If we can learn to trust one another more, we can have unprecedented human progress.”
Reflection with Simon Sinek
To reflect on important questions regarding the meaning of leadership we highly recommend all the books of Simon Sinek.
He shares different case studies of different CEOs and companies that have managed to improve their internal communication and leadership style.
Good to Great
Research and evidence based book giving case studies, examples and recommendations on how to create a successful and sustainable company culture and leadership. Written by Jim Collins.